¥1,780 → ¥1,899
Raise rate · 70% confidence · Below peers
Median ¥1,940 · 2nd lowest among 8 peers
Recorded here; update the live rate in your channel console.
Your hotel.
Always learning.
Meet H.OS, an AI-native operating system for hotels. It connects pricing, people and daily operations—and learns from every outcome.
Watch the overview
21 seconds · An English visual overview
All in sync. All day long.
Pricing, people and daily operations, connected by H.OS. When things change, the whole hotel moves together.
Operations overview Today · Manager workspace
Overdue tasks · Data syncedTonight’s occupancy 63%+4 pts WoW
ADR ¥1,880+86 WoW
RevPAR¥1,184+71 WoW
Today’s tasks 20/1274 overdue
OTA prepaid 43%Direct 28%Contract 18%Walk-in 11%
20/ 127 completed
Today’s assignments, tracked to completion.
- 3On duty
- 0Overdue
- 0Appeals
- 6Standing roles
126 assignments ready
Matched by shift, skills and workload
3 on duty · 19/125 on track · No conflicts
Auto-dispatch tomorrow at 08:00
AI flagged 2 items
Incomplete photo evidence is returned for correction.
Text receipts are flagged for review.
Unreviewed items close after a week in this demo.
Activity All roles · 07:00–23:00 · Red line: now
- Front office manager
- Housekeeping lead
- Engineering lead
- Housekeeping B
To do Done Awaiting review Overdue
H.OS is working 40 events today
- 07:41
AI recommendation · Raise rate ¥1,899Current ¥1,780 · 70% confidence
- 07:40
Collection complete · 7 peers available Market median ¥1,940 · Scan 1 of 8 today
- 07:12
Tomorrow’s assignments ready · 126 tasks Scheduled for tomorrow at 08:00
AI briefing · Today
The front office manager covers peak check-out. Housekeeping B has the lightest workload and takes spot checks.
2 flagged items
Performance · PMS data
Occupancy 63%
ADR ¥1,880
RevPAR¥1,184
Last night: 113/180 room nights · Tonight on books: 73%
H.OS · Live operations demo
Your hotel.
Your hotel.
Now hands-on.
Explore the recommendations. Follow the work. See the results.
Scroll to enter H.OS
Illustrative data · Hotel and employee details anonymized
¥1,780→
¥1,899
85Position · Slightly underpriced
Update in your channel console: Rates & availability → Calendar → Today · Enter rate ¥1,899
AI assessment Raise rate · 70% confidence
The listed rate is 8% below the peer median. Occupancy, booking pace and OTA demand support a gradual increase to ¥1,899.
7-day average occupancy: 81% (PMS). Target-date on-books: 73%. PMS projected ADR: ¥1,860.
Recorded here; update the live rate in your channel console.
- Peer A ¥2,360↑2%
- Peer B ¥2,180→0%
- Peer C ¥1,940↑6%
- Peer D ¥1,820↓1%
- This hotel ¥1,780→0%
8 daily scans of public rates; latest 07:40. 4 of 8 peers shown. Arrows compare the last scan. Rating 4.6; rank 6/26.
Conversion funnel Yesterday’s close · Daily refresh · Hotel vs market
- Listing → Details 17%Market 12%
- Details → Booking 7%Market 9% · Below average
- Booking → Paid 79%Market 60%
63%Last night’s occupancy
73%Tonight on books
71%Market last week
Search demand Next 30 days · By arrival date · +9% vs prior period
This hotel Market
Low booking conversion may reflect a rate gap with nearby hotels. Rising demand provides additional pricing context.
- Peer hotel E 2.1 km away 13% also viewed
- Peer hotel F 3.4 km away 9% also viewed
- Business hotel G 1.2 km away 6% also viewed
Guests also view these three hotels. Add them to peer tracking to include them in the next rate scan.
- 08.18
AI ¥1,860 → Selected ¥1,828Pending reconciliation · Updated by target-date scan
Adjusted - 08.11
AI ¥1,999 → Selected ¥1,999Live ¥1,999 · Applied
Accepted - 07.16
AI ¥2,188 → Selected ¥2,188Live ¥1,688 ≠ ledger ¥2,188 · Mismatch flagged
Accepted
Rate plan Baseline ¥1,780 · 30 days · Adjust with − / +
Pending
First 8 days shown. Weekends and holidays included across 30 days. Event dates use last year’s booking curve (+15%).
Confirm to record the plan. Update live rates in your channel console.
Illustrative data · Hotel and employee details anonymized
Tomorrow’s plan Thu Aug 20 · 126 tasks · Ready for review
No conflicts
AI coordinator The front office manager covers peak check-out. Housekeeping B takes spot checks. Matched by shift, skills and workload. Reassignments: 0 .
Close this panel to view the team cards. Select ⇅ to move a task to the next person. Review and approve the plan here.
Auto-dispatch tomorrow at 08:00
Capability reflects the skills profile, not a performance score. Use ⇅ to reassign. The full product also supports time, deadline and drag-and-drop changes.
Roster Aug 24–30 · Next week
Draft roster: dispatch assumes all staff are available until approval.
Approval locks the roster; temporary leave can still be recorded.
Select Off to record leave for a day. Managers use Day / Off states. Configure a standing deputy for each management role in Setup.
Review desk AI flagged receipts 2 items · Released, awaiting review
Front office manager Today 08:32 · Shift handover & cash check Awaiting review
Submitted receipt Cash float counted: ¥3,000; variance 0. Key cabinet checked; night-shift handover signed.
AI flagged Amount and variance provided, but the counting method and key count are missing. Released for review.
The outcome is added to the front office manager’s work record.
Head chef Yesterday 22:40 · Kitchen closing checks Awaiting review
Submitted receipt All work completed.
AI flagged The receipt does not address the checklist: gas shutoff, cold-store temperature or floor condition. Flagged for review.
The outcome is added to the head chef’s work record.
Housekeeping B Today 10:15 · Level 12 public-area photo inspection Returned by AI
AI returned Photos omit the lift lobby and fire exit. Checklist failed; no employee appeal. A review is available.
Illustrative data · Employees identified by role
Performance PMS data
63%Occupancy
¥1,880ADR
¥1,184RevPAR
Last night’s guests Room-night mix
- OTA prepaid 47 room nights · 39%
- Travel agencies 41 room nights · 34%
- Direct & other 33 room nights · 27%
Forward bookings On books · Today to +6 days
73%+0d
66%+1d
49%+2d
35%+3d
49%+4d
15%+5d
15%+6d
Decisions vs outcomes
- 08.18
AI ¥1,860 → Selected ¥1,828Reconciliation in progress · Updated by target-date scans
Adjusted - 07.16
AI ¥2,188 → Selected ¥2,188Live ¥1,688 ≠ ledger ¥2,188 · Reconciliation alert
Accepted
Decision reasons are recorded for learning. This demo compares outcomes; it does not automatically tune the model.
| Team member | Assigned | Completion | Overdue | Returned |
|---|---|---|---|---|
| Duty manager | 202 | 0% | 0 | 0 |
| Front office manager | 245 | 1% | 5 | 3 |
| Front office lead | 145 | 0% | 0 | 0 |
| Housekeeping manager | 201 | 0% | 0 | 0 |
| Housekeeping A | 66 | 0% | 0 | 0 |
| Housekeeping B | 60 | 0% | 0 | 0 |
From the task ledger; standing-role tasks excluded from completion rates. Illustrative staff data, not a live performance assessment.
For the owner Owner report · Monthly summary scheduled for Sep 1
Illustrative data · Hotel and employee details anonymized
8 月到今天：房价拍板 2 次，店总照引擎批了 1 次、自己定了 1 次。现场任务验收一次过 81%。本月出租率 75%、平均房价 ¥1,880，RevPAR ¥1,410。
Ask Veno Answers grounded in data; judgment calls routed to the manager
System activity Live
Live rates are updated separately in this demo. This month: 2 decisions · Accepted 1 times · 1 adjusted 。
1,367 assignments this month · 94% completed · 81% first-pass · 38 overdue · 21 returned
Manager decisions Recommendation → Decision → Live rate
- 08.18
AI ¥1,860 → Selected ¥1,828Live rate awaiting reconciliation
Adjusted - 08.11
AI ¥1,999 → Selected ¥1,999Live ¥1,999 · Applied
Accepted
Connected · PMS figures 19/19 days covered · vs last month
75%Occupancy · +3 pts
¥1,880ADR · +2%
¥1,410RevPAR · +5%
Hotel rate vs market median 56 scans this week · 9% below market
Hotel rate Market median
Guest mix Room nights this month
- Corporate / travel agencies 43%
- OTA prepaid 31%
- Direct / members 26%
A note from the manager Signed by the manager
No note yet this month. Add one in Review to show it here.
Data sources
Decisions, tasks and forecast assessments: system records. Peer rates: daily public-rate scans. Performance: hotel PMS night-audit figures.
Illustrative data · Owner view available through Feishu sign-in
- Scan schedule 8 scans · Every 2 hours, 08:00–22:00
- Execution mode Shadow: log decisions; update channel rates separately
- Displayed → Selling rate Factor 6%
- Report recipient Owner’s Feishu account
- Early shift 07:00–15:00 · Minimum 2 staff
- Hotel capabilities Membership ✓ · 24h front desk ✓ · In-house laundry ✗ · Restaurant ✓
- Front office / Housekeeping / Engineering 77 · 74 · 52 templates
- Skills tags New · Experienced · Expert · Handover · Accounts · Quality · Equipment · Food safety
- Enabled 367/367 · Effective tomorrow
- Profile
- Peers
- Team
- Setup
- Parameters
- Hotel name This hotel
- Market tier Upscale
- Current listed rate ¥1,780
Update the hotel name, city or search terms; the next scan uses the new profile.
Demo boundaries: approvals update the ledger, draft rosters assume full availability, and decision reasons are recorded without automatic model tuning.
Illustrative data · Hotel and employee details anonymized
Should we raise Saturday’s rate?
Three peers list Saturday above ¥2,280. Your rate is ¥1,780. H.OS recommends ¥1,899. See the Revenue desk for the evidence.
See what matters.
Six ways H.OS brings intelligence into everyday hotel operations.
Daily overview
Your day.
Your day.
Already in focus.
Know what matters today—and what needs your attention next.
Explore the workspace ↗
Pricing engine
A smarter rate
A smarter rate
starts here.
Your bookings. Your market. One informed recommendation for tonight.
Explore pricing ↗
Forward planning
Thirty days ahead.
Thirty days ahead.
One clear view.
See tomorrow’s rates take shape around weekends, holidays and changing demand.
View the next 30 days ↓
Team deployment
The right skills.
The right skills.
On the right task.
H.OS matches each task to your team’s skills and availability. When plans change, assignments adapt.
Explore team assignments ↗
Field verification
Every task.
Every task.
Backed by evidence.
Photos, readings and completed steps. H.OS checks the evidence before closing the task.
See verification in action ↗
Owner intelligence
Your hotel,
Your hotel,
clearly explained.
See what changed, why it matters and what H.OS recommends next.
Explore owner intelligence ↗A good place to
start your day.
Your bookings, your team and what needs attention. Open H.OS and see where the day stands.
Interactive demonstration · Figures illustrate system behavior.
Open the workspace
Running smoothly · Thu Sep 3
Next scan 08:00
Recommendations ready · Review rates and assignments
0/152Completed
69On duty
0Overdue
3For review
10Standing roles
Today’s priorities ①
Review 3 items to review
Appeals, blockers and flagged receipts · Last 7 days
See what the team is doing Team tasks · Reassignment · Quick dispatch ›
Handle exceptions Close tasks ⌄
Open team timeline Who is on duty · What is happening now ›
Room for
a better rate.
See tonight’s suggested rate alongside the bookings, market prices and demand behind it. The reasoning is right there.
Interactive demonstration · Figures illustrate system behavior.
¥0
Raise rate · 8% below median ¥1,940 · 2nd lowest of 7 peers
One rate. Four signals. Updated every 2 hours
Market position ¥1,940
On-books demand 42%
Booking pace Steady
OTA demand Rising
Peers · Tonight’s listed rates
Peer A
¥1,690
0%
This hotel
¥1,780
—
Peer B
¥1,820
↓17%
Peer C
¥1,940
↓18%
Peer D
¥2,180
—
Peer E
¥2,360
↓5%
Peer F
¥2,980
—
‹Today’s rate Thu Sep 3
Current rate retained
¥1,899
Recommended rate · For review
Update in your channel console: Rates & availability → Calendar → Today · Enter rate ¥1,899
94
Position · Slightly underpriced
2nd lowest of 7 peers
AI assessment · Raise rate 92% confidence
Demand is rising. The listed rate of ¥1,780 is below peers; increase gradually.
Final rate-update window: before 16:00
Selected ¥1,780 (OTA selling rate ≈¥1,899) 09-02 14:13
Rate-update task pending
OTA live rate ¥1,780
Awaiting PMS night audit
Approve ¥1,899
Decline
Get a feel for
the next 30 days.
A busy weekend. A holiday on the horizon. See how each day’s rate takes shape, with recommendations that learn from bookings and results.
How the pricing model learnsRate calendar
Confirmed
Baseline ¥1,899 · 30 days · On-books data as of Sep 1 night audit
8/22Sat
Weekend
¥2,388
8/23Sun
Weekday
¥1,899
Week of Aug 24
8/24Mon
Market +3%
¥1,999
8/25Tue
Market +3%
¥1,988
8/26Wed
Market +2%
¥1,978
8/27Thu
Market +2%
¥1,968
8/28Fri
Weekend
¥2,388
8/29Sat
Weekend
¥2,388
8/30Sun
Market +3%
¥1,999
Week of Aug 31
8/31Mon
Market +4%
¥2,088
9/1Tue
Market +3%
¥2,028
Put your team’s
talents to work.
H.OS matches tasks to the skills, shifts and workload of your team. Instructions and completion requirements arrive on each person’s phone.
Today’s execution
Tomorrow’s plan
Team dispatch · Ready for today
Assignments ready Ready for review
Standing, recurring and ad-hoc tasks combined
3 for review →
Quick dispatch
Assignments reach every on-duty employee
AI coordinator
Housekeeping B takes three inspections, with the lightest weekly load at nine tasks. The manager follows peak-hour checks, corrections and three flagged items.
Today’s team · Dispatch
Reassign by role, availability and workload
On track · 26 staff
Front office lead Day shift
0/7 closed
46
- 08:00
Shift handover and morning-peak preparation
Reassign - 10:00
Weekly equipment and hygiene inspection
Reassign - 13:00
Afternoon inspection: lobby, lifts and public washrooms 📷
Reassign - 13:30
Room status, accounts and guest-feedback checks
Reassign
Housekeeping lead Day shift
0/2 closed
54
- 08:00
Pre-shift briefing: attendance, room status and equipment
Reassign - 16:30
Shift close: supplies, key returns and handover
Reassign
A change of plans?
Already on it.
Someone calls in sick. A shift gets swapped. Make the change once, and H.OS updates the schedule and the work that goes with it.
See how H.OS responds to a staffing gap.
Roster
This week
Next week
Sep 7–13 · Next week
Early
Mid
Night
Day
Off
Leave
Request
07Mon
08Tue
09Wed
10Thu
11Fri
12Sat
13Sun
General manager
General manager
Day
Day
Day
Day
Day
Off
Off
Front office
Front office manager
Day
Day
Day
Day
Day
Day
Day
Front office lead
Day
Day
Day
Day
Day
Day
Day
6 team members · Scheduled by the department manager
Housekeeping
Housekeeping lead
Day
Day
Day
Day
Day
Day
Day
Housekeeping A
Day
Day
Day
Day
Day
Day
Day
Housekeeping B
Day
Day
Day
Day
Day
Day
Day
Housekeeping C
Day
Day
Day
Day
Day
Day
Day
11 team members · Scheduled by the department manager
See a job
well done.
Photos, readings and completed steps show what’s been done. H.OS checks the details, closes verified tasks and flags anything that needs another look.
Explore field verificationEvidence · Review desk
Appeals, blockers, flagged receipts and missing evidence are handled separately. Outcomes become work records.
Kitchen close: gas, power and refrigeration
Submitted receipt
Gas off / power off / refrigeration normal
H.OS evidence check · Incomplete
The receipt says “off”, but valve counts and temperature readings are missing. Photos do not cover all three checks.
Checklist · 3 checks remaining
- Gas valves and power rechecked
- Refrigerator temperatures recorded
- Today’s safety checklist signed
3 checks remaining
Return for correction
The outcome becomes part of the work record. Recurring issue? Add a note →
Group and meeting bookings: deposits, changes and settlement
Submitted receipt
6 groups on books; 1 deposit outstanding
H.OS evidence check · Missing details
Group counts and deposits are covered. Booking changes and next-day settlement remain unconfirmed.
Checklist · 3 checks remaining
- Bookings checked individually
- Outstanding deposit followed up
- Next-day departures reconciled
3 checks remaining
Return for correction
The outcome becomes part of the work record. Recurring issue? Add a note →
There’s more to
the numbers.
See how rates, occupancy and completed work changed through the day. Follow the records behind each result. H.OS uses those results to inform what comes next.
Interactive demonstration · Figures illustrate system behavior.
0%
Forecast accuracy · Last week 75% · 23 scans · 436 assignments this week
Daily performance review 23 rate scans · 436 assignments this week
75%
Last week’s forecast accuracy
92% this week · Decisions feed the next recommendation
37Decide
4Applied
41%Completion
13Signals
Yesterday’s report PMS data
Night-audit figures · Period comparisons Tonight on books · Updated every 2 hours
45%Yesterday’s occupancy
¥1,880Yesterday’s ADR
¥846Yesterday’s RevPAR
42%Tonight on books
81/180room nights
¥152,280Room revenue
81 groups Arrivals
76 groups Departures
10 cancellations · 0 no-shows
Last night’s guest mix
OTA prepaid 29 · 47%
Corporate A 7 · 11%
Corporate B 6 · 10%
WeChat direct 6 · 10%
OTA prepaid B 5 · 8%
3 other channels 9 · 14%
Your hotel. In a few words.
How the day went. What needs attention. What to do next. Your daily Feishu briefing brings the essentials together, with the records there when you want a closer look.
Explore owner intelligenceToday’s operating outlook
Revenue is up 8.4% vs the same day last week. Rates increased; occupancy eased.
Meituan conversion fell 18%. Three held rooms remain unclaimed, with ¥5,697 at risk.
H.OS recommends ¥1,899 tonight, restoring Meituan visibility and reviewing conversion at 14:00.
Ask about any figure to see its evidence and next action.
Why is revenue up?
Which channel is lagging?
What rate for tomorrow?
September to date
August
July
June
May
April
March
February
PMS, OTA, tasks and evidence aligned · As of 09:42
3 actions Tomorrow’s actions
Rate, channel and team follow-ups assigned
For review
Ask Veno
Let’s talk
Make yourself
at home.
Bring your tasks, roles, shifts and service standards into H.OS. It organizes each day’s work around the way your hotel runs.
Task setup
+ New task
Hotel capabilities · Configured
Upscale ⌄
Only tasks for enabled capabilities are dispatched
Membership
24h front desk
In-house laundry
Restaurant
Hotel parameters
10 to complete
Set hotel-specific SOP values once for every task
Expand
Search tasks / roles…
Disabled only
Front office 77/77
-
Shift handover & cash-float checkFront office manager · Daily · 08:30–09:15 · P1
-
Morning briefing: results and priorities09:00-09:30 · P2
-
Rates & channels: 7-day inventory and allocations09:30-10:00 · P1
-
Guest complaints: record, resolve and follow up10:00-10:30 · P2
-
Midday cover: arrivals and guest support, 11:30–14:00P1
-
Afternoon inspection: public areas, fire and electrical safety14:30-15:30 · P2 · 📷 1 blocker in the last 28 days
-
Afternoon booking checks: arrivals, groups and tomorrow15:30-17:00 · P2
-
Evening peak: arrivals and rate review, 17:00–18:00P1
✓Task setup complete 370 enabled · Automatic dispatch from tomorrow
Less chasing.More running your hotel.
From checking rates to following up on a task, see how everyday work changes with H.OS.
Daily operations PMS + group chat With H.OS
Operating insights Manually compiled the next day Delivered proactively each day
Pricing decisions Reviewed once a day Market and operating data reviewed in eight daily cycles
Forward rates Updated one day at a time A rolling 30-day rate plan
Task assignment Assigned through group messages Matched to roles, shifts and people
Unexpected absence Edit schedules and notify each person Schedules and linked tasks update together
Field verification A text reply marks completion Photos, readings and steps checked individually
Exception alerts Reported after someone notices Pricing, channel and service exceptions surfaced first
Task closure Approx. 61% Approx. 94%
Outcome analysis Sampled at month-end Recommendations, decisions, published rates and results linked
Owner’s view Switch between multiple systems One daily operating brief
Illustrative comparison only. Percentages demonstrate the workflow, not measured customer performance. Actual results require connected hotel data.
A new way to run your hotel.
Bring H.OS to my hotel →