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Your hotel.
Always learning.

Meet H.OS, an AI-native operating system for hotels. It connects pricing, people and daily operations—and learns from every outcome.

Watch the overview 21 seconds · An English visual overview
Explore H.OS

All in sync. All day long.

Pricing, people and daily operations, connected by H.OS. When things change, the whole hotel moves together.

Operations overview Today · Manager workspace

Overdue tasks · Data synced
Tonight’s occupancy 63%+4 pts WoW
ADR ¥1,880+86 WoW
RevPAR¥1,184+71 WoW
Today’s tasks 20/1274 overdue
Occupancy · 14 days Hotel vs peers
63% 8/208/27Tonight
Tonight’s rates King room · OTA prepaid
Peer A 2360 Peer B 2180 Peer C 1940 Peer D 1820 This hotel 1780
Channel mix This month
43%OTA prepaid
OTA prepaid 43%Direct 28%Contract 18%Walk-in 11%
AI briefing · Today

The front office manager covers peak check-out. Housekeeping B has the lightest workload and takes spot checks.

2 flagged items

Performance · PMS data
Occupancy 63%
ADR ¥1,880
RevPAR¥1,184

Last night: 113/180 room nights · Tonight on books: 73%

H.OS · Live operations demo

Your hotel.
Now hands-on.

Explore the recommendations. Follow the work. See the results.

Scroll to enter H.OS

Illustrative data · Hotels and staff are fictional

See what matters.

Six things that take the most work in a hotel. Each one opens a full demo.

H.OS operating dashboard on a hotel duty desk
Daily overview

Your day.
Already in focus.

Know what matters today—and what needs your attention next.

Explore the workspace Part of Work execution
Hotel managers review tonight’s H.OS rate increase on a large screen
Pricing engine

A smarter rate
starts here.

Your bookings. Your market. One informed recommendation for tonight.

Explore pricing Part of Revenue management
A hotel room and city skyline at dusk, with future rates laid out day by day
Forward planning

Thirty days ahead.
One clear view.

See tomorrow’s rates take shape around weekends, holidays and changing demand.

View the next 30 days Part of Revenue management
A hotel room in morning light, with H.OS having scheduled the day’s tasks
Team deployment

The right skills.
On the right task.

H.OS matches each task to your team’s skills and availability. When plans change, assignments adapt.

Explore team assignments Part of Work execution
A housekeeper submits an H.OS inspection photo by phone at the bedside
Field verification

Every task.
Backed by evidence.

Photos, readings and completed steps. H.OS checks the evidence before closing the task.

See verification in action Part of Work execution
A hotel owner and managers review H.OS findings in the lobby
Owner intelligence

Your hotel,
clearly explained.

See what changed, why it matters and what H.OS recommends next.

Explore owner intelligence Part of Business dashboard

A good place to
start your day.

Your bookings, your team and what needs attention. Open H.OS and see where the day stands.

Open the workspace
Running smoothly · Thu Sep 3 Next scan 08:00

Recommendations ready · Review rates and assignments

0/127Completed
69On duty
0Overdue
3For review
10Standing roles
Today’s priorities ①
Review 3 items to review

Appeals, blockers and flagged receipts · Last 7 days

Open review desk
See what the team is doing Team tasks · Reassignment · Quick dispatch ›
Handle exceptions Close tasks ⌄
Open team timeline Who is on duty · What is happening now ›

Room for
a better rate.

See tonight’s suggested rate alongside the bookings, market prices and demand behind it. The reasoning is right there.

¥0

Raise rate · 8% below median ¥1,940 · 2nd lowest of 8 peers

One rate. Four signals. Updated every 2 hours
Market position ¥1,940
On-books demand 42%
Booking pace Steady
OTA demand Rising
Peers · Tonight’s listed rates
Peer A ¥1,690 0%
This hotel ¥1,780 —
Peer B ¥1,820 ↓17%
Peer C ¥1,940 ↓18%
Peer D ¥2,180 —
Peer E ¥2,360 ↓5%
Peer F ¥2,980 —
‹Today’s rate Thu Sep 3
Listed at ¥1,780
¥1,899
Recommended rate · For review
Update in your channel console: Rates & availability → Calendar → Today · Enter rate ¥1,899
94
Position · Slightly underpriced 2nd lowest of 8 peers
AI assessment · Raise rate High confidence

Demand is rising. The listed rate of ¥1,780 is below peers; increase gradually.

Final rate-update window: before 16:00
AI recommends ¥1,899 09-02 14:13
Rate-update task pending
OTA live rate ¥1,780
Awaiting PMS night audit
Approve ¥1,899 Decline
The evidence behind ¥1,899 Explore the reasoning

Get a feel for
the next 30 days.

A busy weekend. A holiday on the horizon. See how each day’s rate takes shape, with recommendations that learn from bookings and results.

How the pricing model learns
Rate calendar
Confirmed

Baseline ¥1,899 · 30 days · On-books data as of Sep 2 night audit

9/5Sat Weekend ¥2,388
9/6Sun Weekday ¥1,899
Week of Sep 7
9/7Mon Market +3% ¥1,999
9/8Tue Market +3% ¥1,988
9/9Wed Market +2% ¥1,978
9/10Thu Market +2% ¥1,968
9/11Fri Weekend ¥2,388
9/12Sat Weekend ¥2,388
9/13Sun Market +3% ¥1,999
Week of Sep 14
9/14Mon Market +4% ¥2,088
9/15Tue Market +3% ¥2,028

Put your team’s
talents to work.

H.OS matches tasks to the skills, shifts and workload of your team. Instructions and completion requirements arrive on each person’s phone.

Today’s execution Tomorrow’s plan
Team dispatch · Ready for today
Assignments ready Ready for review
Standing, recurring and ad-hoc tasks combined
3 for review → Quick dispatch

Assignments reach every on-duty employee

AI coordinator

Housekeeping B takes three inspections, with the lightest weekly load at nine tasks. The manager follows peak-hour checks, corrections and three flagged items.

Today’s team · Dispatch Reassign by role, availability and workload
On track · 26 staff
Front office lead Day shift

0/7 closed

46
  • 08:00

    Shift handover and morning-peak preparation

    Reassign
  • 10:00

    Weekly equipment and hygiene inspection

    Reassign
  • 13:00

    Afternoon inspection: lobby, lifts and public washrooms 📷

    Reassign
  • 13:30

    Room status, accounts and guest-feedback checks

    Reassign
Housekeeping lead Day shift

0/2 closed

54
  • 08:00

    Pre-shift briefing: attendance, room status and equipment

    Reassign
  • 16:30

    Shift close: supplies, key returns and handover

    Reassign
Explore team assignments

A change of plans?
Already on it.

Leave and shift swaps happen in your attendance system and sync to H.OS. When someone is suddenly out, the roster, assignments and each person’s tasks update together.

See how H.OS responds to a staffing gap.

Roster
This week Next week

Sep 7–13 · Next week

Early Mid Night Day Off Leave Request
07Mon
08Tue
09Wed
10Thu
11Fri
12Sat
13Sun
General manager
General manager
Day
Day
Day
Day
Day
Off
Off
Front office
Front office manager
Day
Day
Day
Day
Day
Day
Day
Front office lead
Day
Day
Day
Day
Day
Day
Day
6 team members · Scheduled by the department manager
Housekeeping
Housekeeping lead
Day
Day
Day
Day
Day
Day
Day
Housekeeping A
Day
Day
Day
Day
Day
Day
Day
Housekeeping B
Day
Day
Day
Day
Day
Day
Day
Housekeeping C
Day
Day
Day
Day
Day
Day
Day
11 team members · Scheduled by the department manager

See a job
well done.

Photos, readings and completed steps show what’s been done. H.OS checks the details, closes verified tasks and flags anything that needs another look.

Explore field verification
Evidence · Review desk

Appeals, blockers, flagged receipts and missing evidence are handled separately. Outcomes become work records.

✓ No appeals today. Two photo receipts need review.
Photos flagged 2 items · Missing evidence highlighted for review Collapse ⌃
Kitchen lead Yesterday Submitted 20:31

Kitchen close: gas, power and refrigeration

Submitted receipt

Gas off / power off / refrigeration normal

H.OS evidence check · Incomplete

The receipt says “off”, but valve counts and temperature readings are missing. Photos do not cover all three checks.

Checklist · 3 checks remaining
  • Gas valves and power rechecked
  • Refrigerator temperatures recorded
  • Today’s safety checklist signed
3 checks remaining Return for correction

The outcome becomes part of the work record. Recurring issue? Add a note →

Sales lead Yesterday Submitted 21:10

Group and meeting bookings: deposits, changes and settlement

Submitted receipt

6 groups on books; 1 deposit outstanding

H.OS evidence check · Missing details

Group counts and deposits are covered. Booking changes and next-day settlement remain unconfirmed.

Checklist · 3 checks remaining
  • Bookings checked individually
  • Outstanding deposit followed up
  • Next-day departures reconciled
3 checks remaining Return for correction

The outcome becomes part of the work record. Recurring issue? Add a note →

There’s more to
the numbers.

See how rates, occupancy and completed work changed through the day. Follow the records behind each result. H.OS uses those results to inform what comes next.

0%

Forecast accuracy · Last week 75% · 23 scans · 436 assignments this week

Daily performance review 23 rate scans · 436 assignments this week
75%
Last week’s forecast accuracy Each decision informs the next recommendation
37Decide
4Applied
41%Completion
13Signals
Yesterday’s report PMS data
Night-audit figures · Period comparisons Tonight on books · Updated every 2 hours
45%Yesterday’s occupancy
¥1,880Yesterday’s ADR
¥846Yesterday’s RevPAR
42%Tonight on books
81/180room nights
¥152,280Room revenue
81 groups Arrivals
76 groups Departures
10 cancellations · 0 no-shows
Last night’s guest mix
OTA prepaid 29 · 47%
Corporate A 7 · 11%
Corporate B 6 · 10%
WeChat direct 6 · 10%
OTA prepaid B 5 · 8%
3 other channels 9 · 14%
Operating evidence · Traceable records Open the ledger

Your hotel. In a few words.

How the day went. What needs attention. What to do next. Your daily briefing brings the essentials together, with the records there when you want a closer look.

Explore owner intelligence
Owner briefing · Sep 3 Updated today 09:42

Today’s operating outlook

Revenue is up 8.4% vs the same day last week. Rates increased; occupancy eased.

Meituan conversion fell 18%. Three held rooms remain unclaimed, with ¥5,697 at risk.

H.OS recommends ¥1,899 tonight, restoring Meituan visibility and reviewing conversion at 14:00.

Ask about any figure to see its evidence and next action.

Why is revenue up? Which channel is lagging? What rate for tomorrow?
September to date August July June May April March February

PMS, OTA, tasks and evidence aligned · As of 09:42

3 actions Tomorrow’s actions
Rate, channel and team follow-ups assigned
For review
Ask Veno Let’s talk

Make yourself
at home.

Bring your tasks, roles, shifts and service standards into H.OS. It organizes each day’s work around the way your hotel runs.

Task setup

+ New task

Template v13.2 · 368/370 enabled · Effective tomorrow

Hotel capabilities · Configured Upscale ⌄

Only tasks for enabled capabilities are dispatched

Membership 24h front desk In-house laundry Restaurant
Hotel parameters 10 to complete Set hotel-specific SOP values once for every task Expand
Search tasks / roles… Disabled only
Front office 77/77
  • Shift handover & cash-float check
    Front office manager · Daily · 08:30–09:15 · P1
  • Morning briefing: results and priorities
    09:00-09:30 · P2
  • Rates & channels: 7-day inventory and allocations
    09:30-10:00 · P1
  • Guest complaints: record, resolve and follow up
    10:00-10:30 · P2
  • Midday cover: arrivals and guest support, 11:30–14:00
    P1
  • Afternoon inspection: public areas, fire and electrical safety
    14:30-15:30 · P2 · 📷 1 blocker in the last 28 days
  • Afternoon booking checks: arrivals, groups and tomorrow
    15:30-17:00 · P2
  • Evening peak: arrivals and rate review, 17:00–18:00
    P1
Task setup complete 370 enabled · Automatic dispatch from tomorrow

Less chasing.More running your hotel.

From checking rates to following up on a task, see how everyday work changes with H.OS.

With H.OS
Daily operations PMS + group chat With H.OS
Operating insights Manually compiled the next day Delivered proactively each day
Pricing decisions Reviewed once a day Market and operating data reviewed in eight daily cycles
Forward rates Updated one day at a time A rolling 30-day rate plan
Task assignment Assigned through group messages Matched to roles, shifts and people
Unexpected absence Edit schedules and notify each person Schedules and linked tasks update together
Field verification A text reply marks completion Photos, readings and steps checked individually
Exception alerts Reported after someone notices Pricing, channel and service exceptions surfaced first
Task closure Chased by follow-up Every task has a receipt and a check
Outcome analysis Sampled at month-end Recommendations, decisions, published rates and results linked
Owner’s view Switch between multiple systems One daily operating brief

Illustrative comparison only. Percentages demonstrate the workflow, not measured customer performance. Actual results require connected hotel data.

Start with one app.

Bring H.OS to my hotel → See plans and tiers

Illustrative hotel data · Rates in CNY · English product demos. No live hotel actions.