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Start with one app.
Add tiers as you go.

H.OS has eight apps, and each comes in three tiers: Basic, Pro and AI. Use one on its own or combine several. Apps you use together link up automatically.

See how each app is tiered Book a demo
  1. Basic Get started
    • Competitor rate monitoring
    • Comparable rate filters
    • Rate change log and alerts

    You see that nearby hotels raised their rates.

  2. Pro Close the loop Everything in Basic, plus
    • Rate decisions and records
    • Forward rate planning
    • Rate handover and checks

    You set the price, someone updates it, and it is checked afterwards.

  3. AI AI lends a hand Everything in Pro, plus
    • Tonight’s rate recommendation
    • AI draft of the 30-day plan

    H.OS suggests a rate with its reasons first. You still decide.

Each app stands alone
Any app, at any tier, can be used without the others.
Tiers build up
Each tier includes everything in the one below.
Shared basics once
Accounts, permissions, notifications and backups come with any app and are not charged twice.
People decide prices
H.OS never changes a rate on its own.
Launching first

Online revenue

  • Revenue managementAI
  • Ctrip operationsPro

Independent hotels where the GM runs rates and Ctrip.

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  1. MorningSee where nearby Ctrip rates moved overnight, with a suggested rate and its reasons.
  2. DecideThe GM accepts, holds or sets a rate. The task goes to whoever updates eBooking.
  3. Ctrip issuesTraffic or conversion problems are assigned, and review replies arrive as drafts.
  4. Next dayH.OS checks the live rate against the decision and reviews how changes worked.

Or start here

A package is only a starting point. Add or remove apps and tiers at any time.

Market watch

Hotels that want to see nearby rates first.

Competitor rates, comparable filters and change alerts.

Basic
Revenue management

Owner view

Owners who want business and receivables in view.

Performance figures and reports, plus receivables, aging and deposits.

Pro
Business dashboard

One department

Hotels starting with one department: housekeeping, facilities or sales.

Assignment, submission, checks and statistics for that department.

Pro
Housekeeping

Whole hotel

Hotels ready to bring every department in.

Work assigned by role and shift, checks and handovers across departments, and a record of everyone’s work.

Pro
Work execution, Housekeeping, Facilities maintenance, Sales management, People and work analysis

One job, three tiers

Pick an app and a tier. Each tier adds to the one below, and anything not included shows the tier it needs.

BasicNearby Ctrip rates are read eight times a day, so you see who moved and by how much.

ProYou decide: hold, accept or set your own rate. The rate goes to whoever updates eBooking, and the live rate is checked the next day.

AIH.OS suggests a rate with its reasons first, and you still decide. Each decision improves the next suggestion.

BasicImpressions, conversion, drop-off and the promotion calendar in one view, with anything unusual flagged.

ProIssues go to the person who runs Ctrip, every change is recorded, and results are reviewed a week later.

AIReview replies arrive as drafts for the owner to edit and publish, along with suggested adjustments.

BasicAssign rooms in bulk and see on one board who is cleaning which room and what is done.

ProSupervisors inspect room by room, send failures back for rework, and every step is recorded until it is done.

AIAI screens the photos staff submit and points supervisors to the rooms worth checking first.

Tonight’s rateIllustrative data
AI and up

Suggested · Ctrip price incl. tax

¥449¥539

Peer median ¥512, we are 17% below; occupancy is soft, so move toward the median.

Pro and up
Accept ¥539 Hold Set my rate
  • 06-29¥543 acceptedTo check
  • 06-28¥496 heldLive
  • 06-27¥517 changedNot live · ¥449 listed
Basic and up

Nearby tonight · Ctrip incl. tax

  • Us¥449
  • Yuexiang Hotel¥473
  • Yulan Hotel¥480
  • Fengting Intl.¥487
  • Qi’an Select¥599 +21
  • Shengting Hotel¥664 +14

Eight apps, three tiers each

BIBusiness dashboard

The hotel’s numbers on one pageFor example: Owners don’t wait for finance at month start

Revenue, channels, bookings and receivables in one view.

Open the app page
  1. BasicGet started
  2. ProClose the loop

    Everything in Basic, plus

  3. AIAI lends a hand

    Everything in Pro, plus

Needs PMS reports. Pro also needs PMS receivable reports and is not offered without them.

RMRevenue management

Know what tonight should sell forFor example: Know the moment nearby hotels raise rates

See nearby rates, let the owner of the decision set the price, and check it afterwards.

Open the app page
  1. BasicGet started
  2. ProClose the loop

    Everything in Basic, plus

  3. AIAI lends a hand

    Everything in Pro, plus

Needs public rates for your hotel and competitors. H.OS never changes a rate on its own.

CTCtrip operations

Run your Ctrip store with a methodFor example: When traffic drops, see which step it dropped at

Ctrip traffic, promotions and reviews, with someone following up.

Open the app page
  1. BasicGet started
  2. ProClose the loop

    Everything in Basic, plus

  3. AIAI lends a hand

    Everything in Pro, plus

Needs your Ctrip eBooking account. People publish review replies.

WKWork execution

Every task assigned, every task backFor example: The GM sees every department’s progress on one page

Routine and ad-hoc work across the hotel, assigned, submitted and checked.

Open the app page
  1. BasicGet started
  2. ProClose the loop

    Everything in Basic, plus

  3. AIAI lends a hand

    Everything in Pro, plus

Basic assigns work by hand. Automatic assignment by role and shift starts at Pro.

HKHousekeeping

Proof that every room is cleanFor example: Assign rooms in one go each morning, inspect each afternoon

From room assignment to inspection, ready for housekeeping on its own.

Open the app page
  1. BasicGet started
  2. ProClose the loop

    Everything in Basic, plus

  3. AIAI lends a hand

    Everything in Pro, plus

    • AI pre-screening of inspection photos

On its own it covers housekeeping tasks only, not other departments.

FMFacilities maintenance

Maintenance due? H.OS calls it firstFor example: Air-conditioning and boilers serviced before they’re due

Equipment records, due-date reminders and maintenance proof.

Open the app page
  1. BasicGet started
  2. ProClose the loop

    Everything in Basic, plus

  3. AIAI lends a hand

    Everything in Pro, plus

    • File a repair request in one sentence
    • Alerts for repeat faults
    • Suggested maintenance intervals
    • Questions answered from equipment manuals

    Planned: not charged, no set date.

On its own it covers engineering tasks only.

SMSales management

See what sales does every dayFor example: The sales director stops chasing reports

Sales targets, daily actions and reports that line up.

Open the app page
  1. BasicGet started
  2. ProClose the loop

    Everything in Basic, plus

  3. AIAI lends a hand

    Everything in Pro, plus

    • Report highlights, with names and figures kept as written
    • Log actions from group chats
    • Alerts when contract accounts slow down

    Planned: not charged, no set date.

The sales lead confirms each person’s target. H.OS does not split targets itself.

FOFront officePlanned

Every front-desk shift, handed over cleanlyFor example: Night audit, handover and complaint follow-up, nothing missed

The front office has the most tasks of any department. Today its tasks are covered by Work across the hotel; a separate Front office app is planned.

  1. BasicGet started
    • Assign and submit front-office tasks by hand
    • Shift handover records

    Planned: not charged, no set date.

  2. ProClose the loop

    Everything in Basic, plus

    • Assign front-office tasks by shift automatically
    • Checks by a person

    Planned: not charged, no set date.

  3. AIAI lends a hand

    Everything in Pro, plus

    • AI pre-check of proof

    Planned: not charged, no set date.

PAPeople and work analysis

What everyone did, backed by recordsFor example: On Monday, managers see who carried last week

Who did what, and how it went, from the records.

Open the app page
  1. BasicGet started
  2. ProClose the loop

    Everything in Basic, plus

  3. AIAI lends a hand

    Everything in Pro, plus

Needs at least one operations module (Work, Housekeeping, Facilities or Sales). Figures are not performance verdicts.

No extra charge.

  • BIRM

    Business figures sit next to each day’s rate decisions.

  • RMCT

    Rate decisions see Ctrip promotions and traffic, and Ctrip changes link back to the decision.

  • RMWK

    Revenue Pro with any operations module: an approved rate becomes a task for the person who updates it, and is checked afterwards.

  • WKHK

    Work with any department module: cross-department tasks and shared shifts, with every department’s checks on one page for the GM.

  • SMPA

    Sales summaries show checked work leads alongside.

How pricing works

  • Platform: accounts, permissions, notifications and backups, charged once however many apps you use.
  • Apps: priced by the number of rooms, not a share of revenue. The more rooms, the lower the price per room.
  • More apps cost less: the recommended packages already include the discount.
  • Setup: light for the decision apps, which only need data connected. Operations apps are priced by departments and people, including templates and training.
  • AI allowance: AI tiers come with one allowance shared across the hotel. You are told before it runs out, and when it does only the AI pauses.
  • Planned features are shown but never charged or paid for in advance. We quote for your hotel after the demo.

What we hold to

  • You decide

    H.OS suggests and drafts but never changes a rate on its own. People decide on every price and every check.

  • Everything traceable

    Every figure shows its source and date, and every task keeps its submission and check.

  • The data is the hotel’s

    Guest details are used only in totals, named corporate clients stay out of reports, and access is checked per hotel and per person.

Common questions

Can we buy just one app?

Yes. Every app and every tier can be used on its own. Only People needs one operations app alongside, because its data comes from tasks and proof.

Do we need to replace our PMS?

No. H.OS reads your existing PMS reports and also collects competitor and Ctrip data.

What happens when the AI allowance runs out?

Only the AI features stop. Assigning work, submitting and deciding carry on as normal, and you are told before it runs out.

Will H.OS change our rates automatically?

No. H.OS can suggest a rate and its reasons, but a person decides and the change is checked afterwards.

Can we change tiers later?

Yes, at any time. After a downgrade, new higher-tier actions stop, work in progress is wrapped up, and past records and proof stay available to read.

Where does the data come from?

Your PMS reports, your Ctrip eBooking account and publicly listed competitor rates. Missing data is shown as missing, never filled in or estimated.

Which workplace apps does it work with?

H.OS is not tied to one platform. It already works with Feishu, and support for WeCom and other platforms, plus standalone H.OS accounts, is in progress. We confirm what fits your hotel during the demo.

Is people analysis used to judge staff?

No. The figures are records of work, not performance verdicts, and nothing triggers penalties automatically.

See it running with your hotel’s questions

We walk through the apps you care about and suggest where to start.

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