H.OSOperating recordBack to H.OS

H.OS Operating Record

Every action.
Part of the bigger picture.

Recommendations, decisions, tasks, live rates and performance share one timeline. See what happened, where it differed from the plan and what the result can tell you.

Compare · Record differences · Review results · Understand

Traceable

One decision

From recommendation to live rate. One record.

Every change keeps its time, owner and source. Return to the moment a decision was made and see how it was carried out.

  1. 01Recommend ¥1,89916:00 · 92% confidence
  2. 02Manager approves16:03 · Approved
  3. 03Task assigned16:04 · Front office lead
  4. 04Live rate ¥1,89916:12 · OTA verified
  5. 05Night audit receivedNext day · 08:00 · PMS

Outcome analysis

Give the result its full context.

Check the approved rate against the live OTA rate before reviewing the outcome. Unfinished work, rate differences and unverified results stay separately identified.

  1. Recommend ¥1,899

    Approved and published rates match. Stay-date results enter the review.

    Execution verified
  2. Recommend ¥2,088

    Manager sets ¥1,988. Review the result against the chosen rate.

    Rate changed
  3. Recommend ¥2,388

    Rate update not completed. Do not credit the recommendation with current performance.

    Awaiting execution
  4. Recommend holding

    PMS night audit pending. Verify when the data arrives.

    Awaiting data

An owner’s view

The details. In plain language.

Rate decisions, task completion, evidence quality and operating metrics use the same definitions. Managers follow the work. Owners see the results. Both can trace them to the original record.

Monthly operating reportIllustrative monthly summary

37 rate decisions. 92% task completion. 81% first-pass checks. Occupancy at 75%, ADR at ¥1,880 and RevPAR at ¥1,410.

Original recordsPMS night-audit basisTraceable to each action

H.OS Verified Operations

A clearer record.
A better basis for growth.

Connect a decision, the work it leads to and the result it produces in H.OS.

Illustrative product scenarios · No live hotel actions · Amounts in CNY